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Project Double Green
Small changes. Huge results.


Customers are now able to request a payment extension for their CWL utility bill. Read more


City Water and Light continues to add options to make payment of your utility bill more convenient. You may now make cash payments at the following businesses through PayNearMe:

  • Family Dollar Store with Jonesboro locations at 102 South Gee Street and 316 East Johnson Avenue
  • Casey's General Store with a Jonesboro location at 2920 South Caraway Road
  • CVS Pharmacy with a Jonesboro location at 110 Southwest Drive

You may make these payments by taking the reverse side of your most recent bill which includes barcodes for each of these businesses. A $1.99 convenience fee will be charged at the time of the payment.

If you do not have a copy of your bill and know your account number, you can have a barcode sent to either an email address or to a cell phone as a text message. Click the Online Bill Payment tab and then the PayNearMe button for instructions on how to receive a barcode by email or text.


Enter for your chance to win a $50 credit on your bill

How to enter:

Existing customers on email billing and/or bank draft are already entered.

If you're on bank draft and email billing you will have a chance to win a $100 credit on your bill.

  • Multiple drawings each month
  • Winners are limited to 1 chance every three months.

Contact (870) 935-5581 for more information.


CWL employees recently held their annual United Campaign and, once again, it was a huge success. Led by the CWL Employees Advisory and Safety Committee, the employees pledged $163,785 to the United Way 2018 campaign. There was 100% employee participation and 186 employees who pledged $500 or more a year. CWL employees truly are making a difference every day in their community!

CWL retirees continue to make a difference by donating $2,600 to the United Way Campaign! Thank You!


CWL initiated a groundwater study in 2014 that included drilling test wells in locations nearby to CWL's existing water treatment plants and analyzing water quality from those test wells. The project resulted in CWL locating multiple sites for future drinking water wells. In 2016, CWL purchased three of these sites around the Medallion Water Treatment Plant's existing well field. Well construction on one of the three sites was started in October of 2016 and completed in 2017. Raw water line constructed to carry the well water to the plant for treatment is underway. The other two sites should be developed in 2018. When all three wells are completed the well field's capacity will increase from approximately 8.5 million gallons per day (MGD) to approximately 13.0 MGD.


CWL is constructing a communications tower and building at its Greensboro Road water tank site, located at 2410 Greensboro Road. CWL has entered into a Radio Tower Joint User Agreement with the City of Jonesboro for joint use of the tower and building. As a condition of the agreement, CWL will own and maintain the tower and building. The City of Jonesboro will install, operate, maintain, repair and replace necessary equipment for its turbo radio system. One (1) block of system talk groups on the City's turbo radio system has been dedicated to CWL for exclusive use at no cost to CWL. This will provide a critical back-up on our Arkansas Wireless Information Network (AWIN) voice radio system. The project was awarded to Wallace Tower Specialists Company.


Construction began July 21, 2017 on improvements to the Minx Hill Lift Station on Highway 226. The project includes upgrades to the lift station, the installation of a backup generator and general site improvements. The backup generator is part of CWL's long term goals under the CMOM program for sanitary sewer system improvements.


CWL reached a new all time electric peak of 303 MW on August 3, 2011 at 3:00 p.m. In 2017, we reached a peak of 292 MW on July 20 at 5:00 p.m. In 2018, we reached a peak of 289 MW on June 28 at 4:00 p.m.

CWL established a new Winter Electric Peak of 275 MW on January 7, 2018 at 8:00 a.m. with a low temperature of 8 degrees F and a sub-zero wind chill resulting from 4-7 MPH winds. This surpasses the old peak of 263 MW on January 2, 2018

CWL reached an all time daily water peak of 29.26 million gallons on June 30, 2012. Our two previous peaks were 28.034 million gallons on June 19, 2010 and 25.279 million gallons on August 22, 2007. Our water peak for 2016 is 22.9 million gallons, which was set on July 12.