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400 East Monroe Ave. Jonesboro, AR 72401


P.O. Box 1289 Jonesboro, AR 72403-1289


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This email address is only monitored during normal business hours (Monday through Friday 8:00 am until 5:00 pm; excluding holidays).

Phone Numbers

Customer Service: 870.930.3300
(Outages, Billing & Credit Issues/ Connects & Disconnects)

Switch Board: 870.935.5581

Electronic Bill Payments: 1.855.288.0680

Customer Fax: 870.930.3353


Monday - Friday: 8:00am - 5:00pm (excluding holidays)

Engineering Department

Our Engineering Department entrance, located on Creath Avenue, is where business is conducted pertaining to line extensions, new development permits, plumbers, electricians, contractors, etc.