All electric lines and water mains up to your meters are maintained by City Water & Light. CWL is also responsible for wastewater lines to your lateral.
If you have a problem with your service, call (870) 930-3300 immediately.
Customer Service Forms
- New Service Request
- Budget Billing
- Charges and Deposits
- Update Customer Information
- (email, bank draft, etc.)
Things we can take care of...
- An outside electrical problem.
- Discolored water.
- Backed up sewer lines.
- Pole rental for a security light
If the problem is in CWL lines, the serviceperson will make repairs as quickly as practical. If the problem is in your electrical wiring, water or wastewater line, the serviceperson will inform you so you can make the proper arrangements for repairs.
Services Provided by Other Organizations...
- Garbage was not picked up, contact: City of Jonesboro Sanitation Department.
- A traffic signal is not working properly, contact: City of Jonesboro
- Electrical or water permits and inspections, contact: City of Jonesboro Inspections Office.
- A problem with a city street or drain, contact: City of Jonesboro.