Reporting Outages
About CWL
CWL Kids Corner
Calculators
Careers
Contact Us
Customer Service
Bill Payments
Residential Services
Commercial Services
Home
>
RESIDENTIAL SERVICES
>
Customer Service Charges
Service
City (
)
Rural (
)
Other Information
Regular Connect During Office Hours
With Minimum One Day Notice
(City Excludes all Read & Leave Ons)
15
20
Plus deposit if required.
Regular Connect or Disconnect For Same Day
(Includes all Read & Leave Ons)
35
40
Plus deposit if required.
Regular Connector Disconnect After Office Hours
(Includes all Read & Leave Ons)
60
72
Plus deposit if required.
Seasonal disconnect during office
hours with minimum one day notice
Electric
60
72
Water (1" or smaller meter)
30
36
Water (larger than 1" meter)
60
72
Service call during office hours
-
25
Charge Only If customer's problem.
Service call after office hours
15
40
Charge Only If customer's problem.
Customer convenience request after hours
60
72
Commercial/ Industrial customers
shall be billed as determined by Engineering.
Customer requested meter test
20
24
If no problem found with meter.
Returned check or draft
25
25
Field collection to avoid disconnect
15
30
Service only for extreme individual cases.
Disconnect for non payment
Reconnect during office hours
35
40
Additional deposit may be required.
Reconnect after office hours
60
72
Additional deposit may be required.
Tampering and/or found on
60
72
Plus damages, including materials,
time, trucks, etc. Additional deposit may be required.
Utility Locate for Engineering and Surveying Purposes Only
Estimated cost or $65 minimum charge.
Setting meter on a fire hydrant
60
72
See Fire Hydrant Agreement.
(Rural for construction purposes only)
-
72
Requires engineering approval.
Setting meter on temporary electric pole
60
72
Up to 200 amps.
Per trip after second trip to connect
25
30
Sewer inspection after office hours
60
-
Rental per pole for security light
If additional wood poles are required
4/mo
-
Minimum 1 year contract.
Note:
During office hours means 8:00 a.m. to 5:00 p.m. Monday-Friday (Excluding Holidays).
Same day means if order is receivedby 4:00 p.m. Monday-Friday (Excluding Holidays).
After office hours (or after hours) means if order is received after 4:00 pm Monday - Friday or on Holidays
Home
|
Printer-friendly format
|
Top of Page