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A Draft Program is available for CWL customers and offers the following advantages:
- You do not have to wait in line or pay postage!
- Your money stays in your bank account until the “pay before date” on your bill.
- You still receive an itemized statement at your regular billing time.
- You have an option of drafting your residential bill on the 3rd of each month.
Print the Bank Draft Authorization Form (opens in new window)
City Water & Light now offers a new service for our bank draft customers.
If you are a bank draft customer and wish to have your bill emailed to you instead of a mailed copy, you may provide your email address to us by calling Customer Service at (870) 930-3300; faxing your email address, CWL account number and telephone number to us at (870) 930-3353 and stating you wish to have your bill emailed to you; or letting us know your email address by emailing us at cservice@jonesborocwl.org with your account number and telephone number and stating you wish to have your bill emailed to you. The bill will be emailed on the same date as the bills are mailed.
If you are not currently on bank draft and wish to be placed on bank draft, click on “bill payments” and “bank drafts.” You may print out the form, fill it out and attach a voided check. Upon completing the form you may bring it in to our office at 400 East Monroe; mail it to us at P.O. Box 1289, Jonesboro, AR 72403; fax it to us at (870) 930-3353 or scan it and e-mail it to us at cservice@jonesborocwl.org. You may then sign up to have your bill emailed to you.
Contact Customer Service for further details of this plan.
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