|
|
|
|
|
 |
Customer Service Charges |
| |
|
|
|
CWL CUSTOMER SERVICE CHARGES |
|
|
|
|
|
|
|
Effective August 1, 2008 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
City |
|
Rural |
|
|
|
|
|
|
|
|
|
|
(In Dollars) |
|
(In Dollars) |
|
|
|
|
|
|
| Regular Connect During Office Hours |
|
|
|
|
|
|
|
|
|
| With Minimum One Day Notice |
|
15 |
|
20 |
|
Plus deposit if required |
|
|
|
| (City Excludes all Read & Leave Ons) |
|
|
|
|
|
|
|
|
|
| Regular Connect For Same Day |
|
40 |
|
40 |
|
Plus deposit if required |
|
|
|
| (Includes all Read & Leave Ons) |
|
|
|
|
|
|
|
|
|
|
| Regular Connect After Office Hours |
40 |
|
40 |
|
Plus deposit if required |
|
|
|
| (Includes all Read & Leave Ons) |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| Seasonal Disconnect During Office Hours |
|
|
|
|
|
|
|
|
|
| With Minimum One Day Notice |
|
|
|
|
|
|
|
|
|
|
| Electric |
|
|
60 |
|
72 |
|
|
|
|
|
|
| Water (1" or smaller meter) |
|
30 |
|
36 |
|
|
|
|
|
|
| Water (larger than 1" meter) |
|
60 |
|
72 |
|
|
|
|
|
|
| Same Day or After Office Hours Add $40 |
|
|
|
|
|
|
|
|
|
| "Regular Connect" Charges Above Apply Also |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| Service Call During Office Hours |
|
- |
|
25 |
|
If customer problem |
|
|
|
| Service Call After Office Hours |
|
- |
|
40 |
|
If customer problem |
|
|
|
| Customer Convenience Request After Hours |
40 |
|
40 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| Customer Requested Meter Test |
|
10 |
|
20 |
|
If no problem found |
|
|
|
| Returned Check or Draft |
|
25 |
|
25 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| Field Collection to Avoid Disconnect |
15 |
|
30 |
|
|
|
|
|
|
| Service only for extreme individual cases |
|
|
|
|
|
|
|
|
|
| Disconnect for Non Payment: |
|
|
|
|
|
|
|
|
|
|
| Reconnect During Office Hours |
|
25 |
|
50 |
|
Additional deposit |
|
|
|
| Reconnect After Office Hours |
|
40 |
|
80 |
|
may be required. |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| Tampering and/or Found On |
|
50 |
|
50 |
|
Plus damages, including materials, time, trucks, |
|
|
|
|
|
|
|
|
|
|
etc. Additional deposit may be required. |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| Setting Meter on Fire Hydrant |
|
40 |
|
- |
|
See FH policy |
|
|
|
| (Rural For Construction Purposes Only) |
- |
|
50 |
|
Requires Engineering approval |
|
|
| Setting Meter on Temporary Electric Pole |
40 |
|
- |
|
|
|
|
|
|
| Per Trip After 2nd Trip to Connect |
|
20 |
|
40 |
|
|
|
|
|
|
| Sewer Inspection After Office Hours |
40 |
|
- |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| Rental Per Pole For Security Light |
|
|
|
|
|
|
|
|
|
|
| If Additional Wood Poles are Required |
4/mo |
|
- |
|
Minimum one year contract |
|
|
| Replacement of Private Light Lamp (Labor) |
40 |
|
- |
|
|
|
|
|
|
| Replacement of Each Additional Lamp |
|
|
|
|
|
|
|
|
|
| If Same Service Call (Labor) |
|
10 |
|
- |
|
|
|
|
|
|
| Charge Per Lamp |
|
|
Check With Purchasing Department For Current Price |
|
|
|
|
|
|
On Any Size Or Type Of Lamp |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| |
|
|
|
|
|
|
|
|
