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Welcome to CWL
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Community Benefits
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Call before you dig
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Right of Access
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Services Offered
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City Services
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Connecting and Disconnecting
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Customer Service Charges
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Credit and Collection Policies

Services Offered

 

All electric lines and water mains up to your meters are maintained by CWL.  CWL is also responsible for wastewater lines to your lateral.  If you have a problem with your service, call us immediately.  If the problem is in your electrical wiring, water or wastewater line, the serviceperson will inform you so you can make the proper arrangements for repairs.  If the problem is in CWL lines, the serviceperson will make repairs as quickly as practical.

We do suggest when your power goes off that before reporting an electric service interruption, check to see if neighboring homes are still in service.  If so, check your home's electric circuit panel.

"If the electrical problem is outside - Please call us"

"If your water is discolored - Please call us"

"If your sewer line backs up - Please call us"

"If your garbage is not picked up - Please call the City of Jonesboro Sanitation Department, listed under
                                                 Frequently Requested NON-CWL Phone Numbers"

"If a traffic signal is not working properly - Please call the City of Jonesboro, listed under
                                                            Frequently Requested NON-CWL Phone Numbers"

 

 
 

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