Contact Us  |  Management  |  Online Payments 
    ·
Welcome to CWL
    ·
Community Benefits
    ·
Call before you dig
    ·
Right of Access
    ·
Services Offered
    ·
City Services
    ·
Connecting and Disconnecting
    ·
Customer Service Charges
    ·
Credit and Collection Policies

Welcome to CWL

 
In order to handle emergencies, our telephone is answered around the clock, seven days a week, for your protection as a customer.  Our telephone numbers are here.
 
Our General Office is located at 400 East Monroe Avenue.  This location is where business is conducted pertaining to billing, payments, customer service, and credit.  For your convenience, a night depository is available at this location for checks or money orders only. 
 
Our Engineering Department entrance, located on Creath Avenue., is where business is conducted pertaining to line extensions, new development permits, plumbers, electricians, contractors, etc.
 
Office hours are from 8:00 a.m. to 5:00 p.m., Monday thru Friday (except holidays).  Our busiest times occur on Mondays, the day after a holiday, the first of the month and lunch hours.
 
Our mailing address: PO Box 1289
                               Jonesboro, Ar 72403-1289
 
For Your Protection
For our customer's protection, CWL requires all CWL employees to carry an identification card showing his/her name, and a photograph.  If you have any doubt whether a person is a CWL employee, please ask to see identification or contact our office.
 
 

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